I know how to balance the needs of the stakeholders with what the users are saying about a product. I was able to learn how to listen when I was working with the brand marketing team at Comedy Central. The network’s audience is men between the ages of 18 – 34 and it was a challenging audience to keep engaged. We had to create marketing campaigns based on their habits and needs. Listening is a skillset that I bring to UX design. Active listening is part of my design strategy within the discoverability process to undercover certain gems that can differentiate a company’s product or service from their competitor. Of course, my favorite part is designing solutions from the research. I enjoy understanding the behavior of users as well as creating engaging solutions that will keep them interested.